Privacy Policy
Last updated: 19 July 2026
Manokamana Traders (“Manokamana Traders“, “we“, “us” or “our“) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect when you use our website (the “Website“) or contact us about our products, how we use it, and the choices you have. By using the Website, you agree to the practices described here.
1. Who we are
Manokamana Traders (operating as part of Manokamana Maa Traders) is a hospitality supply business based in Nepal. For any privacy-related questions, you can contact us at:- Address: Mithila-10, Dhanusha, Nepal
- Phone: +977 9705578959
- Email: info@manokamanatraders.com
2. Information we collect
Our Website is a product catalogue and does not process online payments, so we do not collect card or banking details through it. We may collect the following information:- Information you provide to us — such as your name, business or property name, job role, email address, phone number, delivery address, and the details of any enquiry or quotation request you send us.
- Enquiry and order records — records of your enquiries, the quotations we provide, any orders you arrange with us, and related correspondence.
- Account information — such as your username and password if you register an account to access resources like Downloads.
- Information collected automatically — such as your IP address, browser type, device information, and how you use the Website, gathered through cookies and similar technologies.
3. How we use your information
We use your information to:- respond to your enquiries and prepare quotations;
- arrange, fulfil and deliver any orders you place with us;
- manage your account and provide customer support;
- communicate with you about enquiries, orders, reorders and seasonal top-ups;
- improve our products, Website and service;
- send you updates or marketing about our products where you have agreed to receive them; and
- meet our legal, accounting and regulatory obligations.
4. Cookies and similar technologies
The Website uses cookies to remember your preferences and to understand how the Website is used. We may also use web analytics services to help us improve. You can control or disable cookies through your browser settings, although some features of the Website may not work properly if you do.5. How we share your information
We do not sell your personal information. We may share it only with:- Service providers who help us operate — for example, couriers and logistics partners for delivery, and IT or hosting providers;
- Professional advisers such as accountants or legal advisers, where necessary; and
- Authorities or third parties where we are required to do so by law, or to protect our rights, property or safety.
